Solution Architect

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Solution Architect  

Description:

Salesforce is the enterprise cloud computing company. Our portfolio of Software-as-a-Service (SaaS) applications, including our award-winning customer relationship management (CRM), has revolutionized the ways that customers manage and share business information over the Internet. Salesforce has evolved from a startup founded by four people in a cramped San Francisco apartment ten years ago to a company described by Barron’s as “the fastest growing business software company in the world.” With more than 3,800 employees, over $1.3B in annual revenues, and over 68,000 customers worldwide, we are proud to contribute to the success of companies of all sizes, in all industries, around the globe. According to Gartner, 25% of all software will be deployed via the cloud computing model by 2011. No matter how you slice it, the future of software is cloud computing. Consider joining the cloud computing leader, Salesforce, and be part of the team that is creating this future.

The  Solution Architect is generally the most experienced application expert on the project team. The Solution Architect will hold end-to-end functional responsibilities as it relates to the analysis, design, built, test, and deployment of enterprise level solutions including the assessment of viable solution options, providing industry best practices, formulating and presenting solution options to various levels of management, influencing and directing decisions that result in optimal client success, overseeing the production of deliverables, and establishing trusted advisor status with Business and Technology stakeholders. The Solution Architect can communicate effectively to various stakeholders in the forms of architectural diagrams, functional capabilities, business process efficiencies, and business value realization.

Responsibilities:

Project manage large programs of work including timeline, budget, scope

Ability to manage C- level relationships/expectations

Develop and maintain numerous project deliverables that support the solution design to include discussion documents and other project artifacts

Hands-on application configuration/customization to meet client needs

Establish domain/industry vertical expertise and broad application expertise

Keep other Salesforce team members apprised of the status of the project

Establish Trusted Advisor status with Business and Technology stakeholders

Collect, formulate, and disseminate best practices on solution positioning and delivery.

Provide feedback to Engagement Managers and Executive Sponsors when necessary.

Submit billable time for projects, and attain or exceed personal billable utilization targets

Collaborate with Salesforce - certified service partners, product management, R&D, and extended project team for all engagements

Travel regularly with average of 50% but may be higher as client engagements require

Experience/Skills Required:

Keen ability to quickly connect business requirements with the functional capabilities of the application

Expert in the assessment of business objectives, formulating solution options, and driving stakeholder support

Solid experience leading application solution design efforts

Extensive  experience contributing as a direct resource, and managing others on enterprise software deployments

Deep CRM application experience

Business Process Engineering / Re-engineering background, in the areas of sales, marketing, and/or customer support

Experience/Skills Desired:

Advanced Degree strongly preferred